Last updated: August 5, 2026
These Terms of Service ("Terms") govern your access to and use of the VegaNext website located at veganext.com, including our AI Strategist chat widget and contact forms (collectively, the "Site"). The Site is operated by VegaNext LLC ("VegaNext," "we," "our," or "us"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
The Site provides information about VegaNext's managed IT, cybersecurity, and AI solutions, and offers ways to get in touch with us, including an AI-powered chat assistant and a contact form. These Terms govern only your use of the Site itself. Any managed services, cybersecurity, or infrastructure work VegaNext performs for a client is governed by a separate, signed services agreement or statement of work between VegaNext and that client, which controls over these Terms for that engagement.
You agree not to:
Our AI Strategist chat widget uses a third-party large language model (provided by Anthropic) to generate responses. By using the chat widget, you acknowledge and agree that:
The Site and its content — including text, graphics, logos, the VegaNext name and marks, and underlying software — are owned by VegaNext or our licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Site for its intended informational purpose. You may not reproduce, distribute, modify, or create derivative works from the Site's content without our prior written consent.
The Site relies on third-party service providers — including Anthropic (AI chat processing), hCaptcha (bot protection), and Microsoft Office 365 (email delivery) — to operate certain features. We do not control these providers and are not responsible for their availability, content, or practices. Your use of features built on these providers may also be subject to the providers' own terms.
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT THE AI CHAT ASSISTANT'S OUTPUT WILL BE ACCURATE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEGANEXT AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THIS SECTION DOES NOT LIMIT LIABILITY FOR A SEPARATE, SIGNED SERVICES AGREEMENT, WHICH IS GOVERNED BY ITS OWN TERMS.
You agree to indemnify and hold VegaNext harmless from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the Site.
These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles.
Agreement to Arbitrate. Except for claims that qualify for small-claims court or claims for injunctive relief to protect intellectual property, you and VegaNext agree that any dispute arising out of or relating to these Terms or the Site will be resolved through final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer or Commercial Arbitration Rules, rather than in court, except that either party may bring an individual action in small-claims court. Arbitration will take place in Los Angeles County, California, or another mutually agreed location, or may be conducted remotely at the arbitrator's discretion.
Class Action Waiver. You and VegaNext agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court, with the remainder of this arbitration agreement remaining in effect for all other claims.
Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to [email protected] within 30 days of first accepting these Terms, stating your name and that you wish to opt out of arbitration. If you opt out, disputes will instead be resolved exclusively in the state or federal courts located in Los Angeles County, California, and both parties consent to personal jurisdiction there.
We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date above. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
We may suspend or restrict your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is otherwise harmful to the Site, other users, or third parties.
Questions about these Terms can be directed to:
Just the website, including the AI chat widget and contact form. Any managed IT, cybersecurity, or infrastructure work is governed by a separate signed services agreement.
No. Responses are generated automatically by a third-party LLM (Anthropic) and may be inaccurate or incomplete — nothing it says is legal, financial, or cybersecurity advice, or a binding commitment by VegaNext.
Disputes are resolved through binding individual arbitration with the American Arbitration Association in Los Angeles County, California, unless you opt out in writing within 30 days of first accepting the Terms.
Anthropic (AI chat processing), hCaptcha (bot protection), and Microsoft Office 365 (email delivery) — each has its own terms governing their part of the service.